788ein Privacy Policy

This Privacy Policy ("Policy") describes how 788ein ("Platform", "we", "us", "our") collects, processes, stores, shares and protects the personal data of individuals ("User", "you", "your") who access or use the 788ein platform available at https://788ein.cam.

We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. This Policy is intended to give you a clear understanding of our data practices and to explain the choices you have regarding your information.

This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy. By using the Platform, you acknowledge that you have read and understood this Policy.

We collect the following categories of personal data, depending on how you interact with the Platform:

Personal data is collected through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC, making a deposit, contacting support or completing any form on the Platform.
• Automated technologies: Technical and usage data collected automatically via cookies, server logs and similar tracking mechanisms as you navigate the Platform.
• Third-party providers: Identity and address data obtained from KYC and identity verification partners; fraud-indicator data from fraud-prevention services; payment confirmation data from payment processors.
• Publicly available sources: In certain KYC or AML circumstances, 788ein may cross-reference data against publicly available records or sanctions lists.

788ein processes personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform our agreement with you — including account management, processing deposits and withdrawals, and providing gaming services.
• Legal obligation: Processing required by applicable law, including AML/KYC regulations, responsible gambling obligations and tax reporting requirements.
• Legitimate interests: Processing that is necessary for our legitimate business interests, including fraud prevention, security, platform analytics and service improvement, provided those interests are not overridden by your rights.
• Consent: Where we have requested and you have provided explicit consent — for example, for receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

We use your personal data for the following purposes:

6.1 Platform Operations

To create and administer your account, process transactions, manage bonus allocations, and provide the full range of gaming and betting services available on 788ein.

6.2 Identity & Fraud Verification

To verify your identity and age as required under KYC obligations; to detect and prevent fraudulent activity, money laundering, collusion, multi-accounting and other prohibited conduct described in the Terms & Conditions.

6.3 Responsible Gambling Monitoring

To monitor usage patterns for indicators of problem gambling behaviour, to enforce self-exclusion requests and deposit limits, and to initiate wellbeing interventions where our responsible gambling policy requires.

6.4 Communication & Support

To respond to support enquiries, send transactional communications (deposit confirmations, withdrawal notifications, KYC status updates) and, where consent has been obtained, to send promotional communications about 788ein offers.

6.5 Analytics & Platform Improvement

To analyse aggregated usage data to improve page performance, game selection, user journey design and overall platform reliability — particularly with regard to optimising loading speeds for users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.

6.6 Legal & Regulatory Compliance

To comply with applicable law, respond to lawful requests from regulatory authorities, and enforce our legal rights and obligations.

788ein does not sell personal data to any third party. We may share data with the following categories of recipient, strictly as necessary:

• Identity verification providers: Third-party KYC and AML service providers engaged to verify identity documents and screen against sanctions lists;
• Payment processors: Entities involved in processing deposit and withdrawal transactions — including, where applicable, operators of mobile wallet infrastructure. Such processors are bound by confidentiality and data security obligations;
• Game software providers: The Platform may share session tokens or anonymised game-play identifiers with game providers to facilitate game delivery. Full identity data is not routinely shared with game studios;
• Cloud infrastructure providers: 788ein uses third-party cloud hosting and content-delivery infrastructure. Data stored on these services is subject to contractual data-processing agreements;
• Regulatory and law enforcement authorities: Where required by applicable law, court order or regulatory direction, personal data may be disclosed to competent authorities;
• Group entities: Where 788ein operates as part of a corporate group, data may be shared with affiliated entities for compliance, fraud-prevention and administrative purposes, under appropriate data-sharing agreements.

Financial data — including deposit and withdrawal amounts, payment method references and wallet identifiers — is collected and processed solely for the purpose of executing and recording financial transactions and fulfilling AML/KYC compliance obligations.

Where a player deposits via a mobile wallet or bank transfer, the reference information associated with that transaction (for example, a registered mobile number associated with an Easypaisa or JazzCash account, or a bank account number associated with an HBL, UBL, Meezan Bank or Bank Alfalah account) is retained as part of the transaction record. This data is used to verify payment ownership and process withdrawal requests back to the verified source.

KYC documents — including national identity card scans and proof-of-address documents — are retained for the period required by applicable AML regulations, which typically extends beyond account closure. These documents are stored with restricted access controls and encryption.

788ein uses cookies and similar tracking technologies to maintain and improve the Platform. The following categories of cookie are used:

You can manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will impair core Platform functionality, including the ability to remain logged in or access your account.

788ein retains personal data for as long as your account is active and for a defined period thereafter, to fulfil legal obligations and resolve any disputes:

• Active account data: Retained for the duration of the account relationship;
• KYC and AML records: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, as typically required under AML legislation;
• Financial transaction records: Retained for a minimum of five (5) years to satisfy financial record-keeping requirements;
• Support communications: Retained for up to three (3) years from the date of the interaction;
• Marketing preferences: Retained until you withdraw consent or opt out, after which they are deleted within thirty (30) days;
• Technical and analytics data: Typically retained in aggregated or anonymised form for up to twenty-four (24) months.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Anonymised data — which cannot be re-linked to a specific individual — may be retained indefinitely for statistical purposes.

788ein implements a layered set of technical and organisational security measures designed to protect personal data against unauthorised access, loss, alteration or destruction:

• All data in transit between your browser and the Platform is encrypted using TLS 1.2 or higher (256-bit SSL);
• Passwords and sensitive credentials are stored using industry-standard cryptographic hashing algorithms. Raw passwords are never stored;
• Access to personal data systems is restricted to authorised personnel on a need-to-know basis, governed by role-based access controls;
• Two-factor authentication is available for Player accounts and is mandatory for administrative platform access;
• Regular security reviews and vulnerability assessments are conducted on Platform infrastructure;
• KYC documents are stored in encrypted data stores with restricted access logs.

Subject to applicable data protection law and any overriding regulatory obligations (such as AML record-keeping requirements), you have the following rights in relation to your personal data:

To exercise any of the above rights, submit a written request to [email protected]. We will respond within thirty (30) calendar days of receiving a verifiable request. We may ask you to confirm your identity before processing the request.

Note that certain rights may be limited where processing is required by applicable law — for example, KYC and AML records must be retained for the mandatory statutory period regardless of an erasure request.

788ein does not knowingly collect personal data from individuals under the age of 18 or the higher minimum age required by the applicable operator licence jurisdiction. The Platform employs age verification checks at registration and may require documentary evidence of age as part of the KYC process.

If we become aware that personal data has been collected from a person below the minimum age, we will promptly delete that data and close the associated account. Any deposits made via such an account will be returned through the original payment method, subject to verification and absent any evidence of fraud.

788ein reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform features. Where changes are material, we will provide notice via on-platform notification or email to the registered address on your account.

The date of the most recent revision is shown at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform after a notified change constitutes your acceptance of the revised Policy.

For all privacy-related queries — including data access requests, corrections, objections, complaints or questions about this Policy — please contact the 788ein support team using the details below. Note that the email address is displayed as plain text only and is not a clickable link.

For responsible gambling-related requests, including self-exclusion and account restrictions, please visit our dedicated Responsible Gambling page or contact support at the address above, marking your subject line "Responsible Gambling Request".